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Archive: System

How to manage device limits

  • Account Management

Whenever you log in to the iAuditor app on a mobile device, the device becomes associated with your account. At iAuditor, you can log in or associate up to 3 mobile devices at the same time. When you reach the limit, the iAuditor app will indicate that “This account has reached its device limit.” at...

Mobile device and web browser requirements

  • System/Technical Support

This article outlines the minimum mobile device hardware and web browser versions required to run the iAuditor mobile app and web app. Mobile devices Please note that a minimum of 2GB device memory (RAM) is required to run the iAuditor mobile app. We recommend that you use one of the following mobile devices and keep...

How to report issues and send diagnostics

  • System/Technical Support

From time to time, you may run into issues when using the iAuditor mobile app, prompting you to contact our customer support team for assistance. Whilst you can always initiate live chats, emails, or phone calls to reach our team, you can also report your issues directly from the mobile app and provide diagnostics that...