How can we help?

Find the answers you're looking for in our knowledge base

Archive: General User

How to sign up for iAuditor

  • Account Management

iAuditor is a mobile and web application that can be used to provide visibility and insights into raising safety and quality standards across an organization. You have the ability to form an organization in iAuditor to collect consistent data, standardize operations, send reports, identify failed areas, and get problems resolved with this easy-to-use checklist software....

Export inspection reports using a web link

  • Uncategorized

With Web Reports, you can create a live link to your completed report and share it with others. Those receiving the link will be able to view and interact with the report in a web browser of their choice (mobile or desktop). Anybody that has the unique report link is able to access the report....

How to change your account username

  • Account Management

We understand that there may be times when you need to change or update your iAuditor account username. This article shows you how to change your iAuditor account username on the web app. If you’re an administrator or a user with the “User Management” permission, you can also change account usernames for your users. Before...

How to manage device limits

  • Account Management

Whenever you log in to the iAuditor app on a mobile device, the device becomes associated with your account. At iAuditor, you can log in or associate up to 3 mobile devices at the same time. When you reach the limit, the iAuditor app will indicate that “This account has reached its device limit.” at...

How to report issues and send diagnostics

  • System/Technical Support

From time to time, you may run into issues when using the iAuditor mobile app, prompting you to contact our customer support team for assistance. Whilst you can always initiate live chats, emails, or phone calls to reach our team, you can also report your issues directly from the mobile app and provide diagnostics that...