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Sync a Device

By Ryan Daugherty

Table of Contents

Syncing transfers data between the iAuditor mobile app and the iAuditor website (our cloud servers) and allows you to backup your data.

While the iAuditor mobile app will automatically sync on its own when connected to the internet, you can also manually sync data from the mobile app too.

This page will show the steps on how to manually sync iAuditor from the mobile app.

IMPORTANT NOTE

  • You can manually perform a sync at any time as long as you have a strong connection to the internet.
  • You can also set the sync interval via the ‘Settings’ tab. Learn about the available syncing options here.
  • If you cannot see any templates/audits, they are likely still on the original device or on the iAuditor website.

iOS

  1. Tap on “More” on the bottom-righthand corner of iAuditor.
  2. Tap on “Sync” on the top-righthand corner to manually sync data on the mobile app with the iAuditor website.

Background Syncing with Background App Refresh

iAuditor can also sync while the app is in the background using the Background App Refresh feature, and this can be turned on and off as you need.  To do so:

  1. Go into the general settings on the iOS device.
  2. Tap on “iAuditor” from the list of apps on the lefthand side of the screen (you may need to scroll down to find it).
  3. Tap on “Background App Refresh” to toggle this setting on.
IMPORTANT NOTE

The Background App Refresh feature is currently only available on iOS devices.

Android

  1. Tap on “More” on the bottom-righthand corner of iAuditor.
  2. Tap on “Sync” on the top-righthand corner to manually sync data on the mobile app with the iAuditor website.

Windows

  1. Tap on the “Home” icon on the upper-righthand side of iAuditor.
  2. Tap on the sync button near the upper-righthand side (this looks like two arrows circling each other) to manually sync data on the mobile app with the iAuditor website.

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