We understand that in some industries, it’s important to maintain the conditions of assets or facilities. However, it’s even more important to be alerted as soon as something goes wrong, so you can respond immediately to prevent loss! With Sensors at iAuditor, not only can you monitor what matters to you in real-time, but you can also define your own critical ranges so that your sensors can alert you when things fall out of threshold.

This article outlines the different types of alert configurations and how you can set them up for your sensors on the web app and the mobile app. Once you have your alerts set up, you can take your sensor game to the next level by learning how to turn sensor alerts into corrective actions, so that your team can respond immediately and work together to resolve the issues!

Before you begin

You must have the “Sensor Management” permission to set up sensor alerts. Learn more about permissions and how you can assign them as an administrator.

Alert configuration options

You have the option to notify up to 5 mobile numbers and up to 20 email addresses for each sensor alert. Please note that notification via mobile (SMS) is only compatible with selected countries and regions, you can see the detailed list to find out if your country or region is supported.

For each sensor alert, recipients will receive the first SMS or email notification at the configured timeframe. If the sensor continues to collect readings outside of the expected range, a second and third notification will be sent at one hour and two hours after the first alert respectively.

Depending on the type of sensor you have, you may have more than one alert option to set up. We recommend familiarizing yourself with the different configuration options below before you set up your sensor alerts.

Alert

  • Above/Below/Above or below: The threshold you wish to set.
  • For longer than: The duration of time that the threshold must be met or be exceeded for an alert to be triggered.
  • Send notification to: The mobile phone numbers and email addresses to receive the alerts.

Device notifications

  • Disconnected: Check the box to send a notification when the device is offline for 30 minutes.
  • Low battery: Check the box to send a notification when the device battery level is low.
  • Send notification to: The mobile phone numbers and email addresses to receive the alerts.

Set up a sensor alert

Web app

  1. Log in to the iAuditor web app.
  2. Select “Sensors” from the menu on the left-hand side.
  3. Find and click the sensor you wish to set up an alert for.
  4. See under “Alert configuration” for the alert options.
  5. Toggle on the alert you wish to set up.
  6. Configure the alert accordingly.
  7. Click “Save” to complete the alert configuration.
  8. Click the arrow on the upper-left of the page to return to the Sensors dashboard.
  9. Repeat from step 3 for any other sensor alerts you wish to set up.

Mobile app

  1. Open the iAuditor mobile app.
  2. Tap “More” at the lower-right corner of your screen.
  3. Select “Sensors” from the list of options.
  4. Find and click the sensor you wish to set up an alert for.
  5. See under “Alert configuration” for the alert options.
  6. Toggle on the alert you wish to set up.
  7. Configure the alert accordingly.
  8. Tap “Save” to complete the alert configuration.
  9. Tap the arrow at the upper-left corner of your screen to the Sensors dashboard.
  10. Repeat from step 4 for any other sensor alerts you wish to set up.
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