Please note: The self-serve setup currently is NOT integrated into the iAuditor web experience. This portion is coming soon with the full release of sensors.

1. To begin setting up your sensor and gateway select the “get started” option. We recommend that you set aside around 10-15 min to complete this process in full, however you do have the ability to setup your gateway and then return to the application to setup the sensor at a later time.


2. As you initiate your sensor and gateway setup, it is important to first understand the which pieces in the pack correspond to which item, and that your pack includes all the hardware expected.


3. Starting with your gateway, turn over the gateway (the opposite side of the label) to reveal and RFID code with specific ID and Security Code (SC) numbers underneath. Plug the numbers displayed on your gateway into the dialog boxes associated to each number.


4. Once you’ve inserted the numbers for your gateway and selected next, the gateway will attempt to connect. DO NOT navigate or click away from this screen. The gateway can take up to 2 minutes to connect properly. Should the gateway not connect properly, you will receive an error message (shown below).



5. You are now ready to connect your gateway antennas. Match each colored antenna to its corresponding colored socket. Be sure to screw in tightly. When finished, select “next”.


6. Your gateway is now ready to connect to power in its future area of residence. Ensure the following is true of your gateway:

  • It is connected to a live powerpoint (outlet).
  • It is in an area with good mobile reception*
  • It is within relatively close proximity to the sensor.**

* If you’re unsure of the strength of the mobile reception, complete the installation and the gateway will show you how strong the connection is. Areas near windows, or in rooms without full concrete surroundings usually have stronger mobile reception.

** Our recommendation is to have the sensor within a radius of 50 meters or 160 feet to the gateway location. This may vary based on environment. In areas with weaker signal, the sensor and gateway may need to be closer together.


7. Once the gateway is plugged in you can toggle it on. The “ON” switch for the gateway is on its underside near where you first collected the ID/SC codes. Lights along the side of the gateway will illuminate in oranges and green to let you know that your gateway is powering up.

Note: If the gateway was already switched “ON” before this step, switch the gateway “OFF” and wait 30 seconds, before switching back on. The same lights should then display as an indicator that the gateway has power.


8. Congratulations, you have finished the setup of your gateway! The signal strength will display to let you know how well the gateway is receiving a 3G data signal. You are now ready to setup your sensor.

Ready your sensor for setup and select the “next” option.

Note: Only certain models include the temperature sensor probe (shown above), for others, it is unnecessary.  


9. On the side of the sensor you will be able to locate (similar to the gateway setup) an RFID code with ID and SC numbers associated to your individual sensor. Input the numbers specific to your sensor in the boxes provided.

10. Now it’s time to name your sensor and site. Keep in mind that sensors display on your dashboard in alphabetical order so we recommend a specific naming convention that make it easy for you to locate specific sites, assets, etc.


11. Switch the sensor on using the switch toggle on the bottom.

12. Once the sensor is switched on you can install it in the area you intend to monitor. You will find tape and cable ties included in your sensors pack for installation purposes. Tips for installation:

  • Tape: use for installing n areas with flat, dry surfaces warmer than 0℃ / 32℉.
  • Cable ties: use for installing in moist or low-temperature areas, areas that are semi-wet or cooler than 0℃ / 32℉.


13. Your sensor in its permanent monitoring location. A few recommendations:

  • Avoid placing near doors or in an area of direct airflow
  • Place in a central area – not too high (to the ceiling) or too low (to the ground)
  • Position out of the way


 Attach your sensor to its location based on recommendations provided above.


14. Finalise your sensor setup. The web application will present with the current sensor’s reading.

Note: It may take up to 1 hour before the sensor readings fully stabilise.