Say goodbye to manual temperature checks! With sensors at iAuditor, you can monitor your assets in real-time 24/7, receive alerts when things go out of critical range, and record business-critical data automatically. This not only empowers you to stay compliant and prevent asset loss but also allows you to make informed decisions based on historical sensor data trends. Learn more about our sensor solutions and how you can get on board.

This self-installation guide takes you through the setup for Monnit sensors, from adding and placing a gateway to adding and installing a sensor. If you’re already tracking conditions and want to integrate with iAuditor, learn more about connecting existing sensor solutions.

Before you begin

You must have the “Sensor Management” permission to add new gateways and sensors. Learn how to assign permissions as an administrator.

We recommend that you set aside ten to fifteen minutes to complete the self-installation. Make sure you follow each step carefully, and if you get stuck at any time, review the troubleshooting section at the end of this guide.

During set up, you will be prompted to create or select the site name for each sensor you add. Keep in mind that at this stage, sensor sites are separate from the sites used in other areas of the product such as inspections and actions. Rest assured, we plan on bringing both together in the future!

Currently, we offer two types of sensor hardware. iAuditor and Monnit. This guide outlines the self-installation instructions for the Monnit sensors. If your gateway and sensor don’t look like what is shown below, please check out our self-installation guide for iAuditor sensors.

Gateway

Monnit Industrial


Monnit Commercial


1. Add a gateway

If you’ve already added a gateway for your sensors, skip to the “Add a sensor” section.

Web app

  1. Log in to the iAuditor web app.
  2. Select Sensors from the menu on the left-hand side.
  3. Click + Add sensor or weather on the upper-right corner of the page.
  4. Select Monnit under “iAuditor Sensors”.
  5. Click Gateway.
  6. Click Get started.
  7. Enter the gateway’s “ID number” and “Security code (SC)”. Both can be found at the front of the gateway, next to the QR code.
  8. Click Next.
  9. Take out your gateway and firmly screw in the antennae from the base. Make sure you screw the red and blue antennae into their correct respective sockets.
  10. Connect your gateway to a power outlet and ensure the outlet is turned on. Then turn on your gateway using the switch on the underside. If the gateway switch was already in the ON position, switch the gateway off, then wait for thirty seconds before switching it back on.
  11. Return to iAuditor and click Add gateway. It may take up to two minutes to add the gateway, during which you can click Skip to return to the Sensors dashboard. However, we recommend that you wait to ensure the gateway comes online.
  12. Once the gateway is successfully added, you can click Add sensor to add a sensor or click Continue to dashboard to return to the Sensors dashboard.

Mobile app

  1. Open the iAuditor mobile app.
  2. Tap More at the lower-right corner of your screen.
  3. Select Sensors from the list of options.
  4. Tap + Add sensor or weather at the top of your screen.
  5. Select Monnit under “iAuditor Sensors”.
  6. Tap Gateway.
  7. Tap Get started.
  8. Enter the gateway’s “ID number” and “Security code (SC)”. Both can be found at the front of the gateway, next to the QR code.
  9. Tap Next.
  10. Take out your gateway and firmly screw in the antennae from the base. Make sure you screw the red and blue antennae into their correct respective sockets.
  11. Connect your gateway to a power outlet and ensure the outlet is turned on. Then turn on your gateway using the switch on the underside. If the gateway switch was already in the ON position, switch the gateway off, then wait for thirty seconds before switching it back on.
  12. Return to iAuditor and tap Add gateway. It may take up to two minutes to add the gateway, during which you can tap Skip to return to the Sensors dashboard. However, we recommend that you wait to ensure the gateway comes online.
  13. Once the gateway is successfully added, you can tap Add sensor to add a sensor or tap Continue to dashboard to return to the Sensors dashboard.

2. Place a gateway

Once you’ve added the gateway to your account, you can place the gateway. Find a location within approximately 50m/160ft of where you will be placing your sensors. Ensure your chosen location has strong cellular reception. You can check cellular reception with your mobile phone.

The gateway is not required to be mounted, but should you choose to do so, make sure it’s still within range of your sensors and is in an area with strong cellular reception.

  1. Use a dry cloth to clean and thoroughly dry the surface where you want to mount the gateway.
  2. Peel off the protective layer from the tape on the back of the gateway.
  3. Firmly place the gateway against the surface and hold for thirty seconds to ensure the tape sticks.
  4. Make sure the antennae are pointing away from any obstructions. Pointing them up into the air is normally a good option.

3. Add a sensor

Web app

If you’ve just added the gateway to your iAuditor account, skip to step 6.

  1. Log in to the iAuditor web app.
  2. Select Sensors from the menu on the left-hand side.
  3. Click + Add sensor or weather on the upper-right corner of the page.
  4. Select Monnit under “iAuditor Sensors”.
  5. Click Sensor.
  6. Click Get started.
  7. Enter the sensor’s “ID number” and “Security code (SC)”. Both can be found at the front of the sensor, next to the QR code.
  8. Click Next.
  9. Fill in the following fields.
    • Sensor name: we recommend that you name the sensor after the asset or area it will be monitoring.
    • Site name: create a new or select an existing site name.
    • Sensor timezone: select the timezone of the sensor location.
  10. Click Next.
  11. Power your sensor on using the ON/OFF switch on the side of the sensor. If your sensor doesn’t have a switch, insert the batteries to power it on. If the sensor switch was already in the ON position, switch the sensor off, then wait for thirty seconds before switching it back on.
  12. Click Add sensor. It may take up to two minutes to add the sensor, during which you can click Skip this step to return to the Sensors dashboard. However, we recommend that you wait to ensure the sensor comes online.
  13. Once the sensor is successfully added, you can click Add another sensor to continue adding sensors or click Done to return to the Sensors dashboard.

Mobile app

If you’ve just added the gateway to your iAuditor account, skip to step 7.

  1. Open the iAuditor mobile app.
  2. Tap More at the lower-right corner of your screen.
  3. Select Sensors from the list of options.
  4. Tap + Add sensor or weather at the top of your screen.
  5. Select Monnit under “iAuditor Sensors”.
  6. Tap Sensor.
  7. Tap Get started.
  8. Enter the sensor’s “ID number” and “Security code (SC)”. Both can be found at the front of the sensor, next to the QR code.
  9. Tap Next.
  10. Fill in the following fields.
    • Sensor name: we recommend that you name the sensor after the asset or area it will be monitoring.
    • Site name: create a new or select an existing site name.
    • Sensor timezone: select the timezone of the sensor location.
  11. Tap Next.
  12. Power your sensor on using the ON/OFF switch on the side of the sensor. If your sensor doesn’t have a switch, insert the batteries to power it on. If the sensor switch was already in the ON position, switch the sensor off, then wait for thirty seconds before switching it back on.
  13. Tap Add sensor. It may take up to two minutes to add the sensor, during which you can tap Skip this step to return to the Sensors dashboard. However, we recommend that you wait to ensure the sensor comes online.
  14. Once the sensor is successfully added, you can tap Add another sensor to continue adding sensors or tap Done to return to the Sensors dashboard.

4. Install a sensor

Once you’ve added the sensor to your account, you can install the sensor. Where you place your sensor all depends on what type of area you want to monitor. However, it’s best to follow these best practices:

  • Avoid placing your sensor near doors or in any area of direct airflow.
  • Place your sensor in a central area, not too high and not too low.
  • Position your sensor in an area out of the way to avoid any accidental damage.

Our sensors can be installed with either double-sided tapes or cable ties, both are included with your sensors. We recommend that you use tape for smooth and dry surfaces, and cable ties for moist or low-temperature areas.

If your sensor has an external probe, make sure the probe is not in contact with any surfaces at its installed area.

Install with double-sided tape

  1. Use a dry cloth to clean and thoroughly dry the surface where you want to install the sensor.
  2. Remove the backing off one side of the tape and apply the tape to recess at the back of the sensor, then hold for thirty seconds.
  3. Remove the remaining backing from the tape and firmly place the sensor against the surface for thirty seconds to ensure the tape sticks.

Install with cable ties

  1. Thread a cable tie through each slot on either side of the sensor.
  2. Attach the sensor to a secure mounting point, such as a shelving rack, and secure the cable ties.

Troubleshooting

Gateway

Where can I find my gateway’s ID number or Security code (SC)?

The ID number and Security code (SC) should be on the sticker placed on the top of the gateway body. If the sticker is not visible or illegible due to damage or other reasons, please contact our customer support team for assistance.

I received the “ID or Security code not found” message.

Make sure you’ve entered the ID number and Security code (SC) of your gateway, not your sensor. Then double-check the letters and numbers.

I received the “Gateway unable to connect” message.

Try turning the gateway off using the switch on the underside, wait for thirty seconds before turning it back on, and then try adding the gateway again.

If you continue to receive this message, please check the following and try adding the gateway again:

  • Make sure the gateway is plugged into a power outlet and that both the power outlet and the gateway are turned on. You can tell if a gateway is powered on by the lights illuminating on the side.
  • Make sure the gateway is located in an area with strong cellular reception. You can check this with your mobile phone. If the mobile phone has poor cellular reception, this may be why the gateway is unable to connect. Try moving to an area with better cellular reception.

Sensor

Where can I find my sensor’s ID number or Security code (SC)?

The ID number and Security code (SC) should be on the sticker placed on the front of the sensor body. If the sticker is not visible or illegible due to damage or other reasons, please contact our customer support team for assistance.

I received the “ID or Security code not found” message.

Make sure you’ve entered the ID number and Security code (SC) of your sensor, not your gateway. Then double-check the letters and numbers.

I received the “Sensor unable to connect” message.

Try turning the sensor off, wait for thirty seconds before turning it back on, and then try adding the sensor again.

If you continue to receive this message, please check the following and try adding the sensor again:

  • Make sure the sensor switch located on the side of the sensor body is in the ON position.
  • Make sure the sensor is within 50m/160ft of the gateway. Obstructions between the gateway and the sensor may impact the distance. Try moving the sensor and gateway closer together to see if they’re able to connect.

Please contact our customer support team for assistance if you’re still having trouble after following the troubleshooting above.

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