How can we help?

Find the answers you're looking for in our knowledge base

Issues and Observations in iAuditor

We've just launched a new incidents and observations capture feature in iAuditor! With incidents and observations, your whole team can flag when something doesn’t look right, and work together to resolve the issue. You'll be able to set your team up to capture and share incidents, hazards, near misses, and other observations easily and intuitively. 

2020 Global Product Highlights

In this edition of the product roadmap, we cover the new capabilities that we promised in the last quarter. From capturing issues and observations to ensuring your teams are set up to share their knowledge, to making the most of the data you collect that drives real change. 

Set up automated workflows with your inspections

Do you need to notify someone after an inspection is completed? When there are multiple flagged items? When the inspection needs approval? We are currently looking at how we can make it easier for you to automatically notify the right people or execute corrective actions from your inspections.

Spotlight functionality is moving into iAuditor

Issues could be captured and described in real-time, with prompted questions to make sure that your team knows what information they need to provide right away. We’re looking at how you could capture different categories – such as a near miss, a hazard, property damage, or other – to help you look at trends and patterns across your business, and assign issues to the right people.

Due and overdue reminders

Now, those assigned actions, issues, or observations can receive push notifications and automatic emails that are sent both as a reminder or as soon as an item becomes overdue.  Of course, you would still be able to turn notifications for this off if it isn’t your cup of tea – but a gentle reminder at the right time could make all the difference in getting problems resolved.

Issue data by priority

Get an at-a-glance view of where you stand with all of your open issues using the newest addition to Issue Analytics, the Issue by priority pie chart.

2019 Global Product Highlights

Vote for your #1 favorite. Global iAuditor Product Highlights covers all things iAuditor and product. Learn what we’ve recently launched, are currently launching and what’s coming by the end of 2019.

Mitigate your business risks with Issue & Observations data

Compliance and risk management have never been easier with new data feeds in iAuditor analytics from Issues & Observations.

2020 Sept. Global Product Highlights

In this edition of the product roadmap, we cover the new capabilities that we promised in the last quarter. From capturing issues and observations to ensuring your teams are set up to share their knowledge, to making the most of the data you collect that drives real change.