How can we help? Find the answers you're looking for in our knowledge base Categories Account Management 21 Actions 7 Analytics 10 Inspections 17 Integrations 27 Issues 12 Reports 6 Sensors 13 System/Technical Support 13 Team Management 22 Templates 29 New filters on our actions page allow you to see what you want, when you want You can now filter by due date, overdue status and actions assigned to you without leaving your actions list within the iAuditor mobile and web app. New ways to verify that actions have been completed Create an action verification process in iAuditor by restricting who can change action status. Due and overdue reminders Now, those assigned actions, issues, or observations can receive push notifications and automatic emails that are sent both as a reminder or as soon as an item becomes overdue. Of course, you would still be able to turn notifications for this off if it isn’t your cup of tea – but a gentle reminder at the right time could make all the difference in getting problems resolved. Create custom action status labels Match action completion to your business processes. Context for actions Would you like to have all of the relevant information for an action served to you in the activity view? We’re thinking yes. Details around the Inspection that an Action came from, the question itself, and any photos, notes, or other evidence are now fed into the conversation so that you don’t have to search for context. Share action information with external users faster You can now share reported actions with non-iAuditor users. New navigation & actions center on web Say hello to two visible improvements that have just been released in the iAuditor web app. The first is updated navigation, making it easier to find what you need quickly. The sidebar won’t hide when your cursor isn’t on it, and options the sub-menus are now displayed along the top of the page. The second is the introduction of the "actions hub," a place where you can review all of your actions from your computer. In the "actions hub" on your computer, you can sort and filter all actions based on a site, status, or assignee, giving you better visibility into what’s going on in the field. Control who can edit specific fields within an action Restrict who can edit action titles, descriptions, sites, assignees, priority & due date. Introducing collaborative actions Collaborative actions puts every worker on your team in charge of making sure that things look right. Everyone is empowered to flag issues by raising an action on their mobile device as they carry out their work, and can give as much context and evidence as they like to make sure the rest of the team will understand exactly what needs to be fixed. Mandatory evidence now in Actions Ensure Actions are completed to standard with a mandatory evidence requirement. 2019 Global Product Highlights Vote for your #1 favorite. Global iAuditor Product Highlights covers all things iAuditor and product. Learn what we’ve recently launched, are currently launching and what’s coming by the end of 2019. New Actions history log in Inspections View all already created Actions against questions during an inspection, ensuring no double up of already created tasks. Set up automated workflows with your Inspections templates Sometimes the best level of guidance we can offer sometimes is prompting our teams at the moment. As part of our new Inspections experience, you’ll be able to prompt for additional details using the logic option in your inspection either require (1) mandatory evidence capture through notes and media, or (2) mandatory corrective action capture. Actions just got smarter! Never create a duplicate Action again Existing Actions view in Inspections 2020 Global Product Highlights In this edition of the product roadmap, we cover the new capabilities that we promised in the last quarter. From capturing issues and observations to ensuring your teams are set up to share their knowledge, to making the most of the data you collect that drives real change. Collaborate better with Free Seats! Unlimited Free Seats available on the Premium plan Supercharge productivity using Actions Analytics Using Actions Analytics you can track and follow up Actions logged in your Actions Command Center and ensure they are adequately addressed in a timely manner. 2020 Sept. Global Product Highlights In this edition of the product roadmap, we cover the new capabilities that we promised in the last quarter. From capturing issues and observations to ensuring your teams are set up to share their knowledge, to making the most of the data you collect that drives real change. Dig in to your Actions and Issues data To allow you to better understand the context of the data you collect from both Actions and Issues, we're releasing additional options in Actions and Issues Analytics to drill-down further on the graphs and understand the details that lie behind the numbers. Jan 2021 Global Product Highlights In this edition of the product roadmap, we cover the new capabilities that we promised in the last quarter. From capturing issues and observations to ensuring your teams are set up to share their knowledge, to making the most of the data you collect that drives real change. Actions data for your BI tool integrations Blend your Actions data with your business-level operating metrics in your company’s BI tool (PowerBI, Tableau or other) to gain oversight and drive resolution. Choose your own graph type – Issues & Actions Analytics Choose your own graph type for each visualization on the Issues & Actions dataset pages. Our new Inspections experience makes it easier to capture information in greater detail without added complexity Enabling frontline workers to complete more thorough Inspections than ever before.