How can we help? Find the answers you're looking for in our knowledge base Categories Account Management 21 Actions 7 Analytics 10 Inspections 17 Integrations 28 Issues 12 Reports 6 Sensors 12 System/Technical Support 13 Team Management 22 Templates 29 Introducing the new “Collaborator” user type in iAuditor for just $4 per month Introducing a new type of user in iAuditor who can log and help resolve issues for just $4 per user each month. These “collaborators” can record any observation, hazard, near-miss, incident, good catch, or custom category that is relevant to your business in real time, and drive immediate action within iAuditor. Dig in to your Actions and Issues data To allow you to better understand the context of the data you collect from both Actions and Issues, we're releasing additional options in Actions and Issues Analytics to drill-down further on the graphs and understand the details that lie behind the numbers. Due and overdue reminders Now, those assigned actions, issues, or observations can receive push notifications and automatic emails that are sent both as a reminder or as soon as an item becomes overdue. Of course, you would still be able to turn notifications for this off if it isn’t your cup of tea – but a gentle reminder at the right time could make all the difference in getting problems resolved. New actions experience to all remaining users The new actions experience gives you eyes and ears on the ground at all times by empowering your team to turn issues into actions. Inside or outside of inspections, team members can assign actions at anytime. Context for actions Would you like to have all of the relevant information for an action served to you in the activity view? We’re thinking yes. Details around the Inspection that an Action came from, the question itself, and any photos, notes, or other evidence are now fed into the conversation so that you don’t have to search for context. Jan 2021 Global Product Highlights In this edition of the product roadmap, we cover the new capabilities that we promised in the last quarter. From capturing issues and observations to ensuring your teams are set up to share their knowledge, to making the most of the data you collect that drives real change. Assign corrective actions to external assignees Corrective Actions allows you to spot an issue, assign it to a team member, and track its progress. Now in iAuditor, you can assign corrective actions to people outside of your organization using their email address. Actions data for your BI tool integrations Blend your Actions data with your business-level operating metrics in your company’s BI tool (PowerBI, Tableau or other) to gain oversight and drive resolution. 3 New iAuditor Improvements You Need To Know We’ve listened to your feedback recently and have made a number of improvements to our product. 7 Improvements To iAuditor In 2018 It’s a quarter of the way through 2018 and the team at SafetyCulture have been hard at work! Over the last three months, we’ve released a range of features and improvements that make managing an inspection program much easier for your business. Add photo evidence to corrective actions you can now add photo evidence to your corrective actions. This helps you ensure a problem has been fixed correctly in real-time. Getting problems resolved fast will save you time, and precious resources. With iAuditor's corrective actions, you can take the next step when a problem or non-compliance is spotted. See failed responses and actions in your web reports Lately, we’ve been working on improving the web report experience. Upon receiving feedback from you, our customers, we endeavoured to match the features you know and love on the PDF exports. New navigation & actions center on web Say hello to two visible improvements that have just been released in the iAuditor web app. The first is updated navigation, making it easier to find what you need quickly. The sidebar won’t hide when your cursor isn’t on it, and options the sub-menus are now displayed along the top of the page. The second is the introduction of the "actions hub," a place where you can review all of your actions from your computer. In the "actions hub" on your computer, you can sort and filter all actions based on a site, status, or assignee, giving you better visibility into what’s going on in the field. Introducing collaborative actions Collaborative actions puts every worker on your team in charge of making sure that things look right. Everyone is empowered to flag issues by raising an action on their mobile device as they carry out their work, and can give as much context and evidence as they like to make sure the rest of the team will understand exactly what needs to be fixed. 2019 Global Product Highlights Vote for your #1 favorite. Global iAuditor Product Highlights covers all things iAuditor and product. Learn what we’ve recently launched, are currently launching and what’s coming by the end of 2019. Set up automated workflows with your inspections Sometimes the best level of guidance we can offer sometimes is prompting our teams at the moment. With iAuditor Workflows, you’ll be able to prompt for additional details using the logic option in your inspection either require (1) mandatory evidence capture through notes and media, or (2) mandatory corrective action capture. 2020 Global Product Highlights In this edition of the product roadmap, we cover the new capabilities that we promised in the last quarter. From capturing issues and observations to ensuring your teams are set up to share their knowledge, to making the most of the data you collect that drives real change. Supercharge productivity using Actions Analytics Using Actions Analytics you can track and follow up Actions logged in your Actions Command Center and ensure they are adequately addressed in a timely manner. 2020 Sept. Global Product Highlights In this edition of the product roadmap, we cover the new capabilities that we promised in the last quarter. From capturing issues and observations to ensuring your teams are set up to share their knowledge, to making the most of the data you collect that drives real change.