Items in the PDF could not be Drawn

This error message occurs when there is a large block of text or a large number of images in one audit field. This causes the exported information to be wider than the page. The problem is a limitation of the PDF generator. To fix it, you can break large text sections into more than one field.

If the issue is with too many media items, or some media items are not appearing in the report, the problem may be that you need to increase the number of thumbnails per row. This generally happens when you add many images to a single question.

Increasing Media Per Row – iOS

  1. Within the Export Profile settings of a template, select ‘customise.’

2. In the ‘PDF/Word Options’ menu, tap on ‘Audit’ and ‘Thumbnails Per Row.’

   

3. Change the value.

 Increasing Media Per Row – Android

  1. Within the Export Profile settings of a template, select ‘customise.’

2. In the ‘PDF/Word Options’ menu, tap on ‘Audit’ and ‘Thumbnails Per Row’ to change the value.

   

Note: For more information on Export Profiles, click here