Everyone has different use cases and needs from iAuditor, and the information that you need to capture is unique to the needs of your business. This includes what questions you need answers when your team notices that something doesn't look right.

We're introducing the ability to customise the questions that display at the bottom of the chat timeline for each category that you set up (some of our customers call these "issue labels"), so that everyone in your team knows exactly what information they need to provide when they spot a particular type of problem