Over time, as your team reports and resolves issues, you may find the list of issues increase in quantity and become harder to manage. In these scenarios, you can use the filtering and sorting options in iAuditor to narrow down the list and access the issues that you need to view and update or export to CSV easily!

This article shows you how to filter and sort your issues list on the web app and the mobile app.

Before you begin

You must have the “Issue Access” permission at a minimum to be able to access issues. Learn more about permissions and how you can assign them as an administrator.

Keep in mind that the filtering and sorting options between the web app and the mobile app are slightly different. But for both platforms, the filters or sorting order you apply to your issues list will remain until you change them, even if you log out of the iAuditor web app or close the iAuditor mobile app. This means that issues that are most important to you are always at the top of your list, without you having to apply the same filters or sorting order each time you launch iAuditor!

Filter issues

Web app

  1. Log in to the iAuditor web app.
  2. Select “Issues” from the menu on the left-hand side.
  3. Click “+ Add Filter” on the upper-left of the list and select from the filter options:
    Assignee: Select the assignee(s) you wish to filter by.
    Category: Select the category(s) you wish to filter by.
    Site: Select the site(s) you wish to filter by.
    Status: Select to show only “Open” or “Resolved” issues.
  4. Click “Done” once you’ve selected the items to filter by.
  5. This refreshes the list to show only issues within your filter.
  6. You can repeat from step 3 to stack multiple filters and narrow down your list even further. Or click “X” on existing filters to remove and start again.

Mobile app

  1. Open the iAuditor mobile app.
  2. Tap on “Issues” at the bottom of your screen.
  3. Tap the icon at the upper-left of the issues list.
  4. Select from the filter options:
    Status: Select the status(es) you wish to filter by.
    Site: Select the site(s) you wish to filter by.
    Assignee: Select the assignee(s) you wish to filter by.
    Category: Select the category(ies) you wish to filter by.
  5. Return to the issues list by tapping the arrow on the upper-left for Android devices or “Done” on the upper-right for iOS devices.
  6. This refreshes the list to show only issues within your filter.
  7. You can repeat from step 3 to stack multiple filters and narrow down your list even further. Or tap “X” on existing filters along the top of the issues list to remove and start again.

Sort issues

Web app

  1. Log in to the iAuditor web app.
  2. Select “Issues” from the menu on the left-hand side.
  3. By default, the list is sorted by “Modified date”, from the most recently modified.
  4. Click the blue text above the issues list, next to the up or down arrow, to sort by other options:
    Creation date: Sort by issue creation date.
    Due date: Sort by issue due date.
    Modified date: Sort by issue last modified date.
    Priority: Sort by issue priority.
  5. You can also click the arrow to sort the list in order based on the option you’ve selected:
    Creation date: Down arrow sorts from the most recently created issue. Up arrow sorts from the oldest issue by creation.
    Due date: Down arrow sorts from issues without due dates. Up arrow sorts from the issue with the oldest due date.
    Modified date: Down arrow sorts from the most recently modified/updated issue. Up arrow sorts from the oldest issue by date modified/updated.
    Priority: Down arrow sorts from issues with “High” priority. Up arrow sorts from issues with no priority assigned.
  6. Repeat from step 4 to sort your list in different orders.

Mobile app

  1. Open the iAuditor mobile app.
  2. Tap on “Issues” at the bottom of your screen.
  3. By default, the list is sorted by “Last Updated”.
  4. Tap the dropdown menu next to the filter icon at the top of the issues list.
  5. Select from the sorting options:
    Last Updated: Sort from the most recently modified/updated issue.
    Due Date: Sort from the issue with the oldest due date.
    Date Created: Sort from the oldest issue by creation.
    Priority: Sort from issues with “High” priority.
  6. Repeat from step 4 to sort your list in different orders.
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