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Results for Account Management

Manage User Devices

  • Account Management
  • Team Management

    Administrators now have the ability to manage their users’ devices directly within the iAuditor web platform and the User Profiles.  Please see the User Profiles article for information on accessing your users’ profiles.        

Managing User Profiles

  • Account Management
  • Team Management

Users’ information can change over time; passwords may need updating and you may, as an administrator, need to alter the information for a user’s account in order to fit within your Organisation’s structure. Editing User Information User Profiles allows administrators to edit the account details of users within their organisation.  The following details can be...

What is Organisation Data Ownership?

  • Account Management
  • Inspections
  • Reports
  • Team Management
  • Templates

What is Organisation Data Ownership? Organisations of all sizes accumulate a lot of data and useful templates from a variety of sources.  However, issues can arise when there is no clear definition of documents that belong to your organisation Fortunately, iAuditor allows an organisation to exert ownership over the documents its users create, ensuring that...

Registering for iAuditor

  • Account Management
  • Team Management

You can register for iAuditor through the iAuditor Website or the iAuditor app as an individual user, or as part of an Organization, and either Registering through the iAuditor Website Go to https://app.safetyculture.io/register.html Complete all fields in the form, and then click on “Sign Up” 3. A confirmation email will be sent to the email address...

Create an Organization

  • Account Management
  • Team Management

What is an Organization? An Organization allows a group of users to collaborate together effectively, all while keeping the information private. Becoming part of an organization means that you can create a template or an inspection, and share that template or inspection within the organization. Setting Up an Organization Log in to the iAuditor Web App. These...

Upgrading Your Account

  • Account Management

Upgrade your iAuditor account to premium and unlock the value of: Unlimited inspections On demand analytics Integrations For more information about subscription options and features, please see our pricing page. How to Upgrade your Account Log in to the iAuditor Web App. These steps cannot be completed from the mobile application. Click on the green “upgrade” button at...

Reset Password

  • Account Management

If you have forgotten your password or feel you should change it freqently for higher security, it can be reset using iAuditor’s Reset Password page. To reset your password, go to the login page on iAuditor, the web app, and click on “Forgot your password?” 2. Type in the email address that is registered as your iAuditor account,...

Changing a Username

  • Account Management
  • Team Management

There may be times when a username needs to be changed from one email address to another. How to change an iAuditor username Log in to your iAuditor account in the iAuditor web app with your original email address. Click on your name in the left side bar. 3. Click “My Profile” and “Change Email.” 4. Enter in the new address and...

Billing and Subscriptions

  • Account Management
  • Team Management

A subscription with iAuditor provides you with additional useful tools for you and your team. Have some questions about the ins and outs of Billing and Subscriptions?  Let’s take a look at some common ones: Signing Up for a Subscription A subscription to iAuditor starts with registering an account, logging in, then clicking the “Buy iAuditor...

Cancelling Subscriptions

  • Account Management
  • Team Management

As your needs, roles, and teams change, you may have to cancel a subscription to SafetyCulture or downgrade an account from one subscription type to another. We’ve got some help below on cancelling your subscription, as well as downgrading your account to a lower subscription level. Cancel Your Subscription You may need to completely cancel...

Custom Branding

  • Account Management

Setting Custom Branding Custom branding allows you to replace the logos and color scheme (accent color and accent font color) for iAuditor, the web app with your own. Upon launching iAuditor on your mobile device, or accessing your account on iAuditor, the web app, your custom branding will display for all users in the organization. In the...

Adding Logos

  • Account Management

Sometimes it is important to have your logo or a client’s logo on the appropriate report.  iAuditor allows you to display logos using the instructions below. These steps are the same across platforms: iOS, Android and the web-app. To have logos appear on your exported reports, your logo needs to be uploaded first. In order to...

Removing Devices

  • Account Management

When you log into your iAuditor account with a mobile device like a phone or tablet, it becomes registered with that account.  Each user’s account can register a maximum of three devices to their account for free. To Deregister a Device: Log in to the iAuditor, web app, and click on your username in the left side menu. Click on...

iAuditor for Windows

  • Account Management

What is iAuditor for Windows? iAuditor for Windows was launched in June 2016 with a native experience to Windows 10. It is a streamlined version of iAuditor and is best suited to end users of the app. The app is available to download in the Windows 10 app store.  Once you log in to the store,...

Getting Started with iAuditor for Windows

  • Account Management

iAuditor for Windows is the easiest way to conduct audits while on the job. Build your templates in your online iAuditor account and sync them to your device to start auditing. Here’s a quick reference guide to get you started: Make sure you’ve downloaded the Windows iAuditor app from the Windows 10 app store Create...

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