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Results for Account Management

How much do iAuditor subscriptions cost

  • Account Management

This article outlines the subscription tiers available for iAuditor and shows you the pricing options for each tier. You can always visit our pricing page for a detailed comparison and check out answers to the frequently asked questions. Free tier The free account is the perfect tier to start your journey in going digital. You’re...

How to add and remove feature-specific user seats or licenses

  • Account Management

As part of our mission to empower frontline workers, iAuditor users can create actions on the go and capture observations and information about issues as soon as they occur. However, we understand that not all users in your organization require the full set of iAuditor features. Rather, some might just need to be involved to...

How to switch your subscription billing cycle

  • Account Management

At iAuditor, we offer two subscription billing options, allowing you to either be flexible on our monthly cycle or pay at a lower price on our annual cycle. If your organization is on our Premium subscription already, we understand that you may at times need to switch how often you are billed. This article shows...

How to add and remove your account profile picture

  • Account Management

In iAuditor, users can customize their accounts by uploading profile pictures. This not only allows users to express themselves but also helps team members to identify each other. This article shows you how to add and remove your iAuditor account profile picture on the web app and the mobile app. Before you begin Please note...

How to change your account email

  • Account Management

We understand that there may be times when you need to change or update your iAuditor account email. This article shows you how to change your iAuditor account email on the web app. If you’re an administrator or a user with the “User Management” permission, you can also change account emails for your users. Before...

How to update your subscription billing email

  • Account Management

When you sign up for an iAuditor Premium subscription, it is mandatory to specify a billing email, as this determines which address receives the subscription billing statements or tax invoices at the end of each month or annual period. This article shows you how to update your organization subscription’s billing email on the web app,...

How to add and remove subscription user seats or licenses

  • Account Management

We understand that workplaces are fluid and structures can change within teams. Whenever personnel changes take place, it’s a good idea to assess whether you need to add more user seats or licenses for team members in your iAuditor organization, or potentially remove any that are unused to save cost. This article shows you how...

How to view and download subscription billing statements

  • Account Management

As with any paid subscriptions, iAuditor Premium subscription billing statements or tax invoices are generated at the end of each month or annual period, then automatically emailed to the billing email contact. However, we understand that from time to time, you may need to access past statements for reporting purposes. This article shows you how...

How to leave an iAuditor organization

  • Account Management

We understand that workplaces are fluid and structures can change within teams. From time to time, you may need to leave an organization, either because you no longer work in that team or department, or that you have been invited to join another organization. This article outlines the different ways to leave an iAuditor organization....

How to accept organization invites

  • Account Management

iAuditor is a mobile and web application that can be used to provide visibility and insights into raising safety and quality standards across an organization. If your team has an iAuditor organization set up already, they may invite you to join the organization and help raise the game together! This article shows you how to...

How to set account timezones

  • Account Management

Account timezone setting is an important part of your iAuditor experience. It not only defines the date and time perspective of the inspection reports you view and export, but also determines when you receive scheduled inspection notifications and how date and time are displayed on them. This article shows you how to set the timezone...

What are subscription pro-rated charges

  • Account Management

This article outlines some of the frequently asked questions regarding subscription billing's pro-rated charges. Including what does it mean, when does it occur, and how is it calculated. What is pro-rated (pro-rata)? Pro-rated means in proportionality to some factor that can be exactly calculated. Specific to the context of subscription services, it means the proportional...

How to customize your account notifications

  • Account Management

To make sure that you are always on top of your game, it’s important to stay up to date on the latest information and be reminded of any tasks that may need to be completed. With iAuditor, you are able to receive notifications from a wide range of app events and customize how you’d like...

How to sign up for iAuditor

  • Account Management

iAuditor is a mobile and web application that can be used to provide visibility and insights into raising safety and quality standards across an organization. You have the ability to form an organization in iAuditor to collect consistent data, standardize operations, send reports, identify failed areas, and get problems resolved with this easy-to-use checklist software....

How to upgrade and trial iAuditor Premium

  • Account Management

Our Premium subscription is the perfect way to unlock your iAuditor potential. With full-feature access, you will able to manage your team more effectively with permission control, gain insight into your organization’s performance over time with Analytics, and more! This article shows you how to upgrade your free team to our iAuditor Premium subscription and...

How to reset your account password

  • Account Management

This article shows you how to change your iAuditor account password or reset it in the event that you’ve forgotten your login credentials. If you’re an administrator or a user with the “User Management” permission, you can also email password reset emails or set new passwords for your users. Before you begin Keep in mind...

How to change your account username

  • Account Management

We understand that there may be times when you need to change or update your iAuditor account username. This article shows you how to change your iAuditor account username on the web app. If you’re an administrator or a user with the “User Management” permission, you can also change account usernames for your users. Before...

How to update subscription credit card details

  • Account Management

Billing has always been an essential part of subscription solutions such as iAuditor. It's important to know your way around it to ensure that you’re always on top of your subscription renewals to avoid any interruptions to your organization’s iAuditor experience. This article shows you how to update your organization subscription’s credit card details on...

How to cancel your subscription

  • Account Management

Whilst we hope that you never have to come to this option, we understand that circumstances can change, either financially or structurally in your organization, which could result in you no longer being able to use or requiring iAuditor. This article shows you how to cancel your organization’s iAuditor Premium subscription on the web app....

How to manage device limits

  • Account Management

Whenever you log in to the iAuditor app on a mobile device, the device becomes associated with your account. At iAuditor, you can log in or associate up to 3 mobile devices at the same time. When you reach the limit, the iAuditor app will indicate that “This account has reached its device limit.” at...