Analytics is a powerful tool that can help you monitor and analyze inspection data over time in your organization! Using the “Failed Items” feature, you can track inspection performance based on the number of failures that have occurred during inspections. This allows you to stay compliant by identifying trends and common issues that may need to be addressed.

This article shows you how to view and interact with your organization’s failed items data in the Analytics feature on the web app.

Before you begin

Please note that Analytics is a web app feature and is only available for Premium organizations. Learn how to upgrade your free account and unlock the full iAuditor experience, starting with a 30-day trial!

Keep in mind that you need to have set up multiple-choice failed responses in your templates, to be able to capture and track failed items in your organization.

View failed items

  1. Log in to the iAuditor web app.
  2. Select “Analytics” from the menu on the left-hand side.
  3. Apply your filters and select the “Failed Items“ tab on the top of the page.
  4. On this page, you will see a chart and a table, both showing the failed items data. You can learn more about the chart and table below, and how you can interact with each.

Chart

The data

This chart shows the total number of failed items each day, week, month, quarter, or year, depending on how you’ve applied your date period filter.

Visualization

By default, the chart is visualized as a line chart. But you can convert it to a bar chart by toggling the visualization on the upper-right of the chart.

Export chart

If you require the chart for reporting purposes, you can export the chart as an image file by clicking “Export” on the upper-right of the page and selecting “Chart as PNG”.

View inspections containing failed items

You can interact with the chart to identify which specific inspections contain failed items on a day, week, month, quarter, or year, by hovering your cursor over the dot or bar to see the number of failures in the pop-up, and clicking “VIEW INSPECTIONS”. This lists all the inspections within the selected period that contain failed items, which you can export via the “Export” option on the upper-right corner of the page.

Table

The data

This table includes details on the template, the items or questions, the total number of answers provided, the total number of failed responses, and the average percentage of failed items captured. To help you identify which items require the most attention, the table is sorted from the highest failed items percentage to the lowest.

If you would like to check which specific users or groups have captured failed items, you can do so by clicking the multiple table columns icon on the upper-right corner of the page to add an additional column, allowing you to divide the table further by inspection author, owner, or group.

Export table

If you require the table for reporting purposes, you can export the table as a CSV file by clicking “Export” on the upper-right of the page and selecting “Table as CSV”.

View all inspections

If you would like to see the total number of inspections, you can do so by clicking either the template name, the total number of answers, or the average percentage of failed items captured in the table’s first row. This lists all the inspections, which you can export via the “Export” option on the upper-right corner of the page.

View inspections containing failed items

If you would like to see only the inspections that contain failed items, you can do so by clicking the total number of failed responses in the table’s first row. This lists all the inspections, which you can export via the “Export” option on the upper-right corner of the page.

View failed item details

If you would like to view the specific details of each failed item or question, you can do so by clicking the total number of failed responses for each item row. This not only lists all the inspections that contain failed responses from the relevant item or question but also shows the failed response label, as well as any notes and media files that may have been attached to the item in an inspection. You of course, also have the option to export the inspections via the “Export” option on the upper-right corner of the page.

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