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Analytics is a powerful tool for getting the most out of your collected iAuditor data.  From individual users to entire teams, knowing how your data is trending can make the difference for your entire organisation.  Below is an in-depth look at the Analytics feature on the iAuditor website.

Overview Dashboards

These are the summary graphs that are drawn from your teams’ audit data.

You will see:

  • Conducted: Representing trends on number of audits conducted. Click the title ‘Audits Conducted’ to go to the detailed report, or hover over a point in time and click on it to take a look at the audits of that given time period.
  • Performance: Showing trends of average audit scores. Click on the title ‘Audits Performance’ to take a detailed look of audit scores, or hover over the graph to drill down to a particular period.
  • Breakdown of responses across Audits: Use the dropdown bar to see how your team has responded against other response sets.
  • Exceptions reporting of failed responses, lowest scoring audits and audits with the most failed items: Click on the live links to drill down to the audit data. For failed items and failed responses, please refer to our failed response training videos to learn how to set them inside your templates and get the most value out of these exceptions reporting.
  • Audit information by location: This shows you where audits have been conducted across your teams. Ask your teams to enable location services on their devices to collect more accurate audit location information.

Filters

Filters allow you to see the information that you are most interested in viewing. These filters will be applied across all reports, no matter how far you have drilled down.

  • Date Range: Click on one of the pre-defined date range to see yesterday’s data, last week’s, last month’s or this month’s. Or use the date picker to custom define the start and then the end date of the time period you want to limit the data to.
  • Trend: Pick the type of trend you want to compare data to, such as yearly trend, quarterly trend, monthly trend, weekly trend or daily trend.
  • Template: Filter down to one or more Audits completed using that Template.
  • Items and Response: Compare responses given to a particular question across multiple Templates or Audits.
  • Author: Last user to edit an Audit
  • Owner: User that created the Audit
  • Group: Drill down to see the data collected by a specific group. This matches to the groups set up inside of your organization account
  • Completed, Incomplete, Archived Audits

Note:  Once you have applied your filters, you can bookmark these dashboard charts so that they can be accessed easily when you next log in. You can also export any of these charts and send them to your teams.

Audits Conducted

This is a detailed report against the audits conducted over a given period of time. To get to the detailed report, click the ‘Audits Conducted’ or ‘Total Audits Conducted’ titles on the main Overview dashboard.

Within the chart,  you can switch between a bar chart or line chart, export the table out in PNG or CSV, or bookmark this chart for easy navigation next time you log in. The two lines next to the ‘bookmark’ icon allows you to see the details of the table below.

The table below the chart shows you the number of audits conducted in any given day, week or month depending on the type of trend you are interested in seeing.

Use the ‘next →’ and ‘← previous’ buttons to scroll through the defined period of time.

Use the arrow next to ‘AUTHOR’ to compare data against authors, owners, or groups set up inside your organization.

Click on any particular user or group name to drill down to see all the audits conducted by them. Click on the template name under the user/group to see the audits done by the given user using the selected template.

Once you have drilled down to the detailed report, you can export the summary in CSV, or export all data captured by these audits in PDF, Word, CSV or JSON.

Audit Performance

This is the detailed report against the audits performance based on scores, over a given period of time. To get to the detailed report, click the ‘Audits Performance’ title on the main Overview dashboard.

Within the chart, the top right you can switch between a bar chart or line chart, export the table out in PNG or CSV, or bookmark this chart for easy navigation next time you login. Hover over each point of the graph to see how many audits are conducted at the selected time.

The table below the chart shows you the average score of audits conducted against a particular Template. The data will be shown on a daily, weekly or monthly basis depending on the type of trend you’re interested in seeing.

Use the ‘next →’ and ‘← previous’ buttons to scroll through the defined period of time.

Use the arrow next to ‘SCORE %’ to analyse trends on average scores, minimum scores or maximum scores of audits completed each Templates.

Once you have the information you need, export the summary in CSV, or export all data captured by these audits in PDF, Word, CSV or JSON, by clicking on ‘Export’ on top right.

Audit Responses

The detailed Responses report allows you to see the mix of responses for each question or item type across a range of audits for a given template. Using this report, you could for example identify which yes/no questions in an audit are most likely to get a ‘no’ response.

To get to the detailed report, first navigate to the Audits section within Analytics (either by clicking on ‘Audits’ in the top navigation, or in the left hand sidebar) and then click on ‘Responses’ in the top sub-navigation menu that appears.

Once you’re on the main Responses tab, you will see a list of all your templates. Click on a template to expand the list of audits that were completed from it. Tick the audits that you are interested in viewing the aggregated response history for, and then click the ‘View Responses’ button in the top right side of the screen.

On the next screen, you will see the list of items or questions in the template, and the range of responses for each aggregated score across the audits selected. Clicking on any given item shows you the response history by the number of unique responses to that question, and the percentage of the unique response relative to the total number of responses.

Failed Items

The Failed Items report collects all the audit data that has been identified as failures across selected Templates. To get to the detailed report, click any of the ‘Failed Items’ headings on the main Overview dashboard.

Once in the Failed Items report, hover over a point in time and click on it to take a look at the audits of that given time period. You can also switch between line chart and bar chart here.

You can click on the two lines next to the Bookmark icon to display further breakdown of information. This allows the failed items to be categorized further by Author, Owner and Groups within the organization.

Drill down by clicking on the audits. You will see the failed responses recorded, along with notes and images that the inspectors entered to support their responses.

Be sure to update your templates and set failed responses for high risk, mission-critical questions.

Note: For more information on how to setup failed responses refer to our training videos on Failed Responses.

Item Scores

The Items Scores report allows you to deep dive into the scores at a question level across selected Templates. To get to the report, first navigate to the Audits section within Analytics (either by clicking on ‘Audits’ in the top navigation, or in the left hand sidebar) and then click on ‘Item Scores’ in the top sub-navigation menu that appears.

Once on the main report page, if you have not already used the common filter on the left of the screen to drill down to see data of a specific Template, you can select the Template here.

Use the ‘next →’ and ‘← previous’ buttons to scroll through the defined period of time.

Use the arrow next to ‘SCORE %’ to analyse trends on average scores, minimum scores or maximum scores of audits completed each Templates.