iAuditor is powerful and effective even as a free app. The subscriptions we provide, however, give it a great deal more function and provide you with features like Sharing, and Analytics for seeing common issues and trends.
A subscription to iAuditor provides you with additional useful tools for you and your team.
Have some questions about the ins and outs of Billing and Subscriptions? Let’s take a look at some common ones:
Note: For more information regarding prices and features provided, please see the Pricing page on the iAuditor website: www.safetyculture.com/pricing
All subscriptions will be created as an organization, and there is no additional cost to create an organization – it’s already included in your subscription! Please see Create an Organization for more details on how to create a useful organisation for you and your team.
Note: If you cannot pay via credit card, or have issues when entering your credit card details, please contact support at [email protected]
Don’t panic if you don’t see an invoice directly after upgrading: the first 30 days of your new iAuditor subscription is free. You will receive a tax invoice when the first payment is made, directly after the free 30 day trial.
Tax invoices are typically sent to the email that you have signed up with. You can, however, change the email that the tax invoices go to – this is especially useful for accounting departments or accounts receivable agents.
Please see “How Do I Change Who the Tax Invoice is Emailed To?” below for instructions.
You can view all of your past tax invoices and download them again via the iAuditor web application on the subscription page.
Note: If you don’t see the Subscription menu in your Organisation tab, chances are you may not have the permissions to see Billing information; if that’s the case, contact your account administrator for access.
If you have a finance, accounts team, or other accounting contact and would prefer that the tax invoices be sent directly to them each payment period, you can amend the billing emails with these steps:
If you’ve changed credit card and would like to update it, you can update it via the iAuditor web application. Please follow the steps above in “How Do I Change Who the Tax Invoice is Emailed To?” to update your credit card details.